Q: What exactly does web site migration mean and what does it involve?
A: When your present web hosting provider can no longer meet the necessities of your site, or if you face frequent downtime, or if you are forced to wait for hours for the help desk support staff to respond back to you, it might be a good idea to swap your web hosting provider, i.e. to transfer all the files for your sites as well as your databases from your present provider to your new provider. At 5dollars, we understand that this can be hard & time–consuming. That’s why we will accomplish all that for you for free!Our practiced technical staff reps will transfer your site content from your present web hosting provider to us. Our technicians have a lot of experience migrating websites and are able to handle everything – from a typical WordPress–based blog or Joomla™ CMS–powered site, to a highly complex, custom–built app.
Q: How much time will the web site migration process take?
A: There are a lot of factors to bear in mind – the total amount of files, the size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. That said, we do our best to perform all website migrations in a 48–hour period. Smaller–sized web sites are transferred much faster – usually in less than 24 hours.
Q: What details will I need to give to your Website Migration Department?
A: We do not collect any sensitive data. We will require, however, the login info for your present hosting account as well as the name of the web site that you need to move.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: How about downtime? Will my website be unavailable?
A: While we migrate your website, it will be available both in your hosting account with us and in your account with your old hosting provider. After the transfer is finished, we’ll make sure that everything is working correctly and that the integrity of your web content is not compromised before notifying you that the migration is finished. After that, we will instruct you how to move the domain to your web hosting account with us and how to edit your DNS settings.
Q: Will my current hosting provider need to do anything?
A: No. We’ll never contact your web hosting provider about anything at all. They will not be aware of the website migration either.
Q: Which web hosting platforms do you support?
A: We support all Linux–driven web hosting platforms. Fundamentally, if we can receive access to your Control Panel, we’ll be able to migrate your site.The only platforms that we do not support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.