Website Migration

A: When your present web hosting provider can no longer meet the necessities of your site, or if you face frequent downtime, or if you are forced to wait for hours for the help desk support staff to respond back to you, it might be a good idea to swap your web hosting provider, i.e. to transfer all the files for your sites as well as your databases from your present provider to your new provider. At 5dollars, we understand that this can be hard & time–consuming. That’s why we will accomplish all that for you for free!Our practiced technical staff reps will transfer your site content from your present web hosting provider to us. Our technicians have a lot of experience migrating websites and are able to handle everything – from a typical WordPress–based blog or Joomla^™ CMS–powered site, to a highly complex, custom–built app.

A: There are a lot of factors to bear in mind – the total amount of files, the size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. That said, we do our best to perform all website migrations in a 48–hour period. Smaller–sized web sites are transferred much faster – usually in less than 24 hours.

A: We do not collect any sensitive data. We will require, however, the login info for your present hosting account as well as the name of the web site that you need to move.

A: In order for us to start the transfer of your web hosting account, you must first open an account with us. Opening an account with us requires that you to disclose literally the same details you have given to your present hosting provider. We’ve also got a very rigorous Privacy Policy, which describes how sensitive information is tackled.

A: While we migrate your website, it will be available both in your hosting account with us and in your account with your old hosting provider. After the transfer is finished, we’ll make sure that everything is working correctly and that the integrity of your web content is not compromised before notifying you that the migration is finished. After that, we will instruct you how to move the domain to your web hosting account with us and how to edit your DNS settings.

A: No. We’ll never contact your web hosting provider about anything at all. They will not be aware of the website migration either.

A: We support all Linux–driven web hosting platforms. Fundamentally, if we can receive access to your Control Panel, we’ll be able to migrate your site.The only platforms that we do not support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.