Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Warranty

  • Our tech assistance team is available 24x7 to reply to every one of your help tickets. Every ticket you send out to us will be resolved within maximum one hour. If your issue calls for the help of one of our administrators, we will send the ticket to the technician in charge and will inform you that the situation will soon be resolved.

  • Top quality support service

  • Top–quality Tech Assistance Service

  • We are working for you round the clock to supply information and technical support as well as to aid you with any difficulty that you could possibly run into when organizing your virtual server. We can help you with all installed in advance software, such as your Operating System, server administration panel (dependent upon the VPS type) and the Web Hosting Control Panel produced entirely by our company.

  • Intuitive help center

  • An Informative Help Section

  • A complete and routinely updated articles base is incorporated into our custom–built Web Hosting Control Panel. It includes quick tips on how to execute all the regular site control tasks. The Help zone offers you detailed how to articles and step–by–step video training. You can open the Help zone by clicking the Help or Video buttons in the right side of each Control Panel section.