1 hour ticket response
Timely support is our chief responsibility and that is why we’ve got a team of professional customer support engineers who will be happy to offer a swift response to any question that you might possibly have. Just open your technical support ticket from the Web Hosting Control Panel and we’ll get back to you within sixty minutes at the latest. Actually, we strive hard and aim for a 20–minute support ticket response time.
An Exceptional Help Desk Service
We have a team of web hosting support technicians who are prepared to reply to all your inquiries every time you need assistance. The vast majority of our customer service team representatives have lots of years of experience in the cloud plans market, which suggests that you can always count on prompt and adequate answers to your requests.
A User–Friendly Help Center
Incorporated into the Web Hosting Control Panel is an easy–to–browse Help section, which offers various sources of information. You can browse through a constantly updated knowledgebase offering web hosting account administration articles and web site administration articles, watch the how–to video tutorials or check out the F.A.Q. section.