Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you will find an in–depth Help section offering a variety of how–to articles and commonly asked questions. They are compiled by our support team of qualified technicians. Just type in your question and our smart platform will provide you with the best answer.

  • Top quality support service

  • Instructional Videos

  • If you prefer to watch how an action is fulfilled or how an issue is settled, instead of just reading about it, then take a look at our collection of instructional video tutorials. They cover a variety of different issues and will help you quickly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 help desk support service and include a 60–minute response time guarantee. Our accomplished techs will be at your disposal night and day and will fix any issue that you could run into within maximum one hour after the client support ticket submission. In the majority of cases, an answer will be given to you in less than twenty minutes.