Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reaction warranty with all our cloud plans packages, meaning each help inquiry you email is going to be responded to in less than one hour max. Our support crew members are trained to speedily take care of any situation and to offer you reasonable advice on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • You could email us 24x7x365 with any query you have got relating to our products. We’ve got techs working continually to present guidance anytime needed. You could use the ticketing system or drop a message at any time, or you can pick up the telephone or make use of the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has included a complete know–how base into the Control Panel so you’re able to get hold of valuable step by step details anytime. Each area of the Control Panel has its own contextual help area featuring a variety of how–to content articles. We have also prepared instructional videos to supply you with a much better idea of the simplest way to complete any given task.