A 99.9% Server Uptime
The major benefit of constructing your very own cloud hosting system is that you do not need to worry about compatibility – you configure a particular set of software apps in such a way so as to work with a particular set of hardware elements. The outcome is something a lot more steady and dependable, as there are less possible chances of failure. We’ve set up our cloud hosting platform using tried and tested hardware parts and a seriously tweaked version of Security–Enhanced Linux in order to create an absolutely risk–free home for your personal web sites.
That’s why, with all our cloud plans plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s very important to also set up your own network architecture. That’s the reason why we built a custom internal network in all our data center facilities. Relying on first–class Juniper switches and routers, our internal network allows for astoundingly fast data transmission speeds and is also fully redundant.
As a result, you will enjoy a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter as well as in our AU located datacenter, irrespective of which web hosting service you have picked.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not delighted by our hosting services, or if you find them insufficient, or if you decide that you want a VPS plans rather than a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have complete control of your domains even if you terminate your web hosting account with us.
24/7 Technical Support
We have mindfully selected each member of our 24x7 support staff to make certain that we can offer the very best help desk support service that you can possibly get. Each of our customer service technicians has lots of years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. Plus, they’re at your disposal 24/7 – you’ll be able to call them at any moment and they will get back to you as quickly as possible.
Their average ticket response time is less than twenty minutes, whilst with many other hosting vendors you need to wait around for days. And we also offer a 1–hour response time guarantee. No matter what happens, your enquiries will be responded to within an hour.