Installation and Troubleshooting
Read more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
Apart from having more resources, a good reason why you may get your own web server and use it instead of a shared web hosting plan is the fact that you can install and run a large selection of software. With a shared account, you'll be able to use applications, which don't require root access and are not installed server-side, so in the event that you need specific software for your Internet sites, you can't do the installation on a shared web server. This is not the case with a server of your own where you are able to install whatever you would like. The downside is that you may not have much experience and dealing with your own server is more challenging that managing a shared web hosting account in which the service provider manages the majority of things. This is the reason why we offer another service for our server plans called Installation & Troubleshooting and you can take full advantage of it any time that you come across any problems with the management of your hosting server.
Installation and Troubleshooting in VPS Servers
The upgrade could be acquired for any of the VPS server
solutions no matter the Operating System and Control Panel which you have picked or the task that you need to be executed as our admins will help you with everything related to the software on the server. This includes, but is not limited to, setting up third-party software, setting up server options, troubleshooting scripts when they don't work properly, etcetera. The upgrade provides 60 minutes of work and if a specific task requires less time, the remaining minutes will be available for the future and will be listed inside the virtual private server billing Control Panel. You could use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which offers half an hour of custom work on your hosting server. That way, you can work on your web sites without needing to worry that you won't be able to use some application or losing time on technological matters.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any of the dedicated web hosting plans
we offer at any time that you need it. If you need some custom work from our admins right after your web server is prepared, you can get the upgrade during the hosting server signup procedure, or if you need something to be done later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with sixty minutes of work from our administrators on your server, so in the event that you experience any difficulties to install a third-party software or some application gives errors and does not work the way it ought to, our experts will be able to aid you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect in case you don't have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it features.